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Status Not under consideration
Categories Usability
Created by Guest
Created on Feb 3, 2010

Help search should be improved to return better (collated) results

In some cases the Help search does not return help pages that contain the specified search term.
The returned items should be better weighted according to their relevance.

Idea priority High
  • Guest
    Reply
    |
    Sep 14, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Programming Languages
    Product - Developer for System z

    For recording keeping, the previous attributes were:
    Brand - Rational
    Product family - Design & development
    Product - Developer for System z

  • Guest
    Reply
    |
    Mar 22, 2010

    This RFE is being rejected as it was unreproducible on our system. Please try the instruction below and if you still have issues open a new RFE request. Thanks.

  • Guest
    Reply
    |
    Mar 8, 2010

    The problem could be that the search needs to be reindexed in order to find the "missing" InfoCenter topics. Here are the instructions to manually delete and rebuild the index for the InfoCenter.

    1. Go to C:\Program Files\IBM\SDP\configuration\org.eclipse.help.base\index where SDP is the primary install location for Rational Developer for System z.

    2. Make sure Rational Developer for System z is not running. Delete the index directory within the 'org.eclipse.help.base' plug-in.

    3. Restart Rational Developer for System z, launch the InfoCenter, and perform a search. The index for the InfoCenter will rebuild automatically.