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Status Functionality already exists
Created by Guest
Created on Sep 29, 2022

Integration of zLDA with ServiceNow

We currently have multiple products that are interfacing with ServiceNow, but want to consolidate (or remove) the redundant products. This is very important to our organization / company that the mainframe data have the ability to port data into ServiceNow.
Idea priority Urgent
  • Guest
    Reply
    |
    Sep 29, 2022

    Some additional information: To manage an IT Operation env on z (ITOM usecase), various z/OS information are used. Example includes DB2, CICS, CICS Transactions, z/OS parmlib, IP Address, batch job etc - their existence, configuration relationship between the data.

    Currently, there are fragmented products that collect these information in the market, and multiple products are often used to collect the information needed for ITOM task. ServiceNow is one option that collect these ITOM data, and it provides a platform for tools/apps to apply the data for different ITOM usecases. IBM z Log and Data Analytics (zLDA) is a product from IBM z Software to collect z/OS data. This idea is to extend zLDA's capability to collect and load the ITOM data into ServiceNow.