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Status Not under consideration
Created by Guest
Created on Apr 9, 2012

Need for Optional ICN field in RFE Submission Tool

In Accelerated Value Program (Premium Support), we are starting to see increased value of RFEs submitted. It is very difficult for us to chase RFEs which some of the customers expect us to chase. Especially the potential Customer names seems to be not based on any specific standard we have in our AVP contracts. REQUEST TO HAVE OPTIONAL ICN (IBM CUSTOMER NUMBER) - to allow the customers who want us to follow up with it. Otherwise customers are suggesting the use of PMR ID which we don't want to misuse, and which deserves it own reason for existence. PLEASE HELP WITH THIS RFE, ASAP PLEASE.
Asking for a mandatory field cannot be too complicated, we hope.

Idea priority Urgent
  • Guest
    Reply
    |
    Feb 3, 2020

    We have evaluated this request and determined that it cannot be implemented at this time because it is not a product RFE.

  • Guest
    Reply
    |
    Sep 14, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Programming Languages
    Product - Business Developer

    For recording keeping, the previous attributes were:
    Brand - Rational
    Product family - Design & development
    Product - Business Developer

  • Guest
    Reply
    |
    Jun 27, 2012

    Thank you for submitting this RFE. We have no plans to implement the RFE within the next year. We will consider it in future releases.

  • Guest
    Reply
    |
    May 21, 2012

    Guys, We are losing time in Evaluation mode. Can you please help us take it further.

  • Guest
    Reply
    |
    Apr 18, 2012

    We are continuing to evaluate this RFE