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Status Submitted
Created by Guest
Created on Mar 21, 2025

Add additional variables to EMAIL and INCIDENT features

See this idea on ideas.ibm.com

Some key variables are missing from the EMAIL and INCIDENT features.

OHHMM - The input arrival time of the failed job

OJJSTEP - Job step of failed job

OJPSTEP - Proc step of failed job

OYY, OMM, ODD - Input arrival year, month and day of job

CYYYY, CMM, CDD, CHHMM, CHHMMSS, CHHMMSSX - Actual date and time of failure

Idea priority Medium
  • Guest
    Reply
    |
    Mar 23, 2025

    Currently, when a job fails, application teams receive an SMS notification containing only the job name and return code. To determine the exact point of failure and provide recovery instructions to operators, they must log in to the Mainframe to identify the failed step.

    By enhancing the system to include JOB STEPNAME, PROC STEP, and Return Code information from IWS to the ticketing system, application teams can provide precise rerun instructions without accessing the Mainframe. This improvement would be particularly beneficial during non-office hours and overnight incidents, enabling faster response times and more efficient problem resolution.

  • Guest
    Reply
    |
    Mar 22, 2025

    This fearure is Job strep and proc step with return code is available in competitor products this helps to restart the Job when there is a known failure like FTP failures , sjip a record etc