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Status Delivered
Workspace IBM Host On-Demand
Categories Front End
Created by Guest
Created on Jun 15, 2020

RELATED IDEAS

HACPEE - Automatic capture of emulator logs for Troubleshooting options similar to HOD

Hello HOD Offering Management,

Currently, HACPEE tracing procedures are performed manually by the HOD Administrator and End-users in capturing the following logs for troubleshooting of the Web-based emulator.

a. Transport Trace
b. PSEVENT Trace
c. PS Trace
d. OIAEVENT Trace
e. JSON Trace
f. Browser Console logs
g. Browser Network logs (*.HAR file)

As the HACPEE product is still in its early stages, version 1.9 as of this writing, this RFE request is to help automate the capture of these logs which will help streamline the manual activities performed for Screen and Performance error troubleshooting.

A similar feature is already present in Host On-Demand by activating the Problem Determination options, set by the Administrator, which is detailed in the HOD software's online documentation.

Idea priority High
  • Guest
    Reply
    |     Mar 9, 2023
    This feature was delivered in HACP EE version 3.0.

    The feature that is described in this request is a candidate for a future release.
  • Guest
    Reply
    |     Mar 4, 2021

    Planned for Future Release.
    Will consider after 12 months.
    We will keep you updated.

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