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Status Under review
Created by Guest
Created on Dec 13, 2023

ServiceNow or JIRA Adhoc Job Submission to the CP

Eliminate manual error prone process by introducing the ability to have adhoc job submissions, change of workstation for HOLDs or DUMB via the ticketing platform (ServiceNow / JIRA) with approval workflow.

Idea priority High
  • Guest
    Reply
    |
    May 16, 2024

    Hi Marco,

    We are making some headway on our side in using REST APIs.  We will keep you updated on the Helix integration. - Suzanne

  • Admin
    Marco Cardelli
    Reply
    |
    Jan 12, 2024

    It is already possible to do these actions by using REST APIs, you need to code a script with some logic to achieve what you want, what else would you need to implement them?

    Marco