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Status Not under consideration
Workspace IMS Enterprise Suite
Categories Explorer for Development
Created by Guest
Created on May 29, 2020

RELATED IDEAS

Users getting a deletion notification when requested for a read receipt while sending email to shared mailbox

We wanted to know

1) How to disable the sending any read/deletion receipt to the end user via ICC?

2) Is it possible to mark an email as Read via ICC during processing? This can go as an acknowledgment /read receipt to the user that the message was read.

Options already considered:

1. Never send a read receipt in outlook client on the production server – does not have any impact on ICC functionality

2. Remove the disposition notification from message header at mail server end - this increases the amount of emails which fail security checks and the emails will end up the Junk email folder.

Idea priority Medium
  • Guest
    Reply
    |     Jun 2, 2020

    This is appears to be an IBM Content Collector RFE. Please reach out to client rep to understand what brand, product family this RFE should be opened against.

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